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Agency operations

Moving contractor administration beyond spreadsheets

Spreadsheets are a reasonable place to start contractor admin, but they strain as an agency grows. Here is how to spot the signs and move on without disruption.

JN Tempo team, JN Horizon Ltd

3 min read

Almost every agency starts contractor administration in a spreadsheet. It is flexible, familiar and already on everyone's computer. For a handful of contractors, a shared workbook and a timesheet template sent by email can work perfectly well.

As the number of contractors, managers and placements grows, the same flexibility starts to cause problems. This article looks at the signs that a spreadsheet has reached its limits and how to move on without disrupting the working week.

Signs the spreadsheet is struggling

None of these on its own means you must change, but several together usually do.

  • Several versions of the truth. Timesheets arrive as attachments, get copied into a master sheet and are edited in both places.
  • Approvals by email. A manager replies "looks fine" and someone has to record that somewhere.
  • Hard-to-answer questions. "Who hasn't submitted this week?" takes a manual check rather than a glance.
  • Fragile formulas. One person understands how the workbook fits together, and everyone else is nervous about changing it.
  • Access that is all or nothing. Everyone with the file can see every contractor's hours, rates and expenses.
  • Receipts in inboxes. Expense evidence lives in email threads, separate from the claim.

What changes when you move to a system

The main benefit of dedicated software is not that it does anything a spreadsheet could never do. It is that it gives each step of the process a defined place, owner and record.

  • Contractors submit in one place, in a consistent format.
  • Each timesheet goes to a named approver, who approves or returns it with a reason.
  • Status is visible without anyone compiling it.
  • People see what their role needs: contractors their own work, managers their contractors, admins the organisation.
  • Approved data can be exported in a consistent format for payroll or invoicing.

Plan the move

A switch works best when it is planned around your working week rather than squeezed in around it.

1. Map how things work today

Write down the current process: who submits, how, by when, who approves, and what happens after approval. Note the exceptions, such as monthly placements, shift workers or contractors with more than one manager. These are the cases most likely to need a decision during setup.

2. Tidy the data you will bring across

You do not need to migrate years of history. Focus on what the new system needs to start: current contractors, managers, placements and clients. Check names and email addresses are correct, because these are what people will sign in with.

3. Choose a start date

Pick the start of a timesheet period, so that no period is split across two systems. Avoid your busiest time of the month if you can.

4. Tell people what is changing

Contractors mainly need to know where to submit, by when and how to sign in. Managers need to know where their approval queue is. Keep the message short and send it a few days before the start date.

5. Run one period carefully

In the first period, keep a closer eye than usual on submissions and approvals, and be ready to help people who get stuck. Keep the old spreadsheet available as a read-only record, but avoid running both systems in parallel for new work. Running both invites double entry and confusion about which one is correct.

What to keep

Moving away from a spreadsheet for day-to-day administration does not mean abandoning spreadsheets altogether. Exported CSV files are still useful for analysis, reconciliation and your payroll or accounting process. The difference is that the spreadsheet becomes a place to analyse data, not the system that the whole process depends on.

How JN Tempo can help

JN Tempo gives contractors, managers and admins a defined place for timesheets, clock records, approvals and expenses, with CSV exports for the data you still need in spreadsheets. When you sign up, a short setup guide helps you add your first manager and contractor. See pricing or start a free trial.